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Welcome to the world of Windows 10. Unfortunately the drivers included with the device will only work up to Windows 7 or possibly 8. Your only hope is to either wait for Windows 10 to supply a driver or revert back to Windows 7 if the upgrade was less than 30 days.

I did a search on the Vendor and Device ID and could not find a Windows 10 driver but I did find the search led me to page. I can't say the software will install a Windows 10 driver or not. It is up to you if you want to download. Edit: I would also like to point out that the reversion to Windows 7 from Windows 10 has not been a smooth one for some people. Edit: This is the problem I have with Windows 10. Microsoft specifically says that Windows 10 will be free until your device is no longer supported.

Any major Windows 10 update can render your device such as your microscope or printer useless. Since it is no longer supported, you are expected to purchase a new one. With all previous versions of Windows, you knew your device would work until end of support and in this case Windows 7 end of support is 2020 which is another 4 years from now. Personally, if I had a Windows 7 computer, I would refuse the upgrade if I knew I would be purchasing a new computer after 2020. Edited by JohnC_21, 10 January 2016 - 09:47 AM.

I just tried this microscope on a Windows 7 64 bit laptop and got the same problem. When I plugged it in, it said it was installing the software, then I got 'Device driver software was not successfully installed'. I then tried this on a really old HP Compaq laptop running Windows 7 32 bit and it worked straight away. The moment I plugged in the microscope it said 'Software installed successfully'.

On the microscope's driver disc auto.exe, there's a dotnetfx button. When I hover the mouse pointer over it, it says 'Net Framework'. At the end of the manual it states, 'Please click dotnetfx to continue when the NET Framework 2.0 is necessary'. Hi, the driver file has an.exe extension.

I opened WinRAR and chose the driver.exe file. If I hit 'Extract To' I get a pop up stating 'No archives found in selected files or folders'. Was that what you meant by extract the contents? The driver file is a InstallScript Setup Launcher (not sure what that is). I've read that this has worked on 64 bit systems and even worked on my 64 bit Win 10 PC at one point. I wonder if it has something to do with what.NET each system is running.

I ran CCleaner on the old HP Compaq laptop to see the uninstall section so I can see what.NET it was running but it only displayed 5 programs! None of which were.NET. John, I just got it working! I chose Update Driver/ Browse My Computer/ Let Me Pick From A List Of Devices (instead of 'Search For Driver Software In This Location - Browse' ) /USB Video Device (instead of USB2.0 PC Camera) I'm not sure if it's relevant, but I also opened aveodcnt.inf first in notepad and changed CatalogFile=Aveodcnt_64.cat to CatalogFile=aveodcnt_64.cat and tried the 'Search For Driver Software In This Location - Browse' option which (for the first time) gave me the option to 'install this driver software anyway' but then gave me the 'Driver is not intended for this platform' error. Thanks for all your help guys Edit: Make sure you choose 'Disable driver signature enforcement' just in case. You do it by holding shift when you restart Windows 10 and I think it only works until you reboot again. Edited by skyshrimp, 12 January 2016 - 09:58 AM.